Terms of Service

I. Definitions

• Provider: Dénes András Szilveszter, sole proprietor operating the webshop (1133 Budapest, Garam u. 23. I./9., Hungary)
• User: any natural person placing an order in the webshop
• Consumer: a User purchasing products for personal, non-professional use
• Webshop: the online sales platform operated by the Provider
• Product: fine art quality prints offered in the webshop
• Contract: the purchase agreement between User and Provider

II. Parties

III. Products

The webshop offers fine art quality prints on hemp paper. Products are made to order in the specified size.

Images on the website are illustrative; actual colors may vary depending on screen settings.

IV. Ordering Process

1. User selects the desired print and size
2. Adds the product to cart
3. Provides billing and shipping information
4. Completes payment via Stripe secure payment system
5. Provider sends order confirmation email upon successful payment

The contract is formed when the Provider confirms the order (automatic confirmation upon successful payment).

The contract language is English. The contract is considered concluded in writing and the Provider retains order records for 5 years.

V. Pricing & Payment

Prices are displayed in Hungarian Forint (HUF) or Euros (EUR).

Prices include value-added tax (VAT).

Payment is processed through the Stripe secure payment system.

Accepted payment methods: Visa, Mastercard, American Express and other bank cards.

VI. Shipping

The Provider offers free worldwide shipping.

Estimated delivery is 7-14 calendar days from order confirmation (after printing and packaging).

The Provider notifies the User via email about order status updates.

If the package arrives damaged, the User must photograph the damage and notify the Provider within 48 hours.

VII. Right of Withdrawal

Under EU consumer protection law, Consumers have the right of withdrawal.

The Consumer is entitled to withdraw from the contract within 14 days from the date of conclusion without giving any reason.

Conditions for exercising the right of withdrawal:

• The product must be returned in its original, undamaged condition
• Return shipping costs are borne by the Consumer
• The Provider will refund the purchase price within 14 days of receiving the returned item

The right of withdrawal does not apply to:

• Products made to the Consumer's specifications or clearly personalized (custom prints)
• Sealed audio, video, or software products if the seal has been broken by the Consumer

VIII. Warranty

Fine art prints are made on archival quality hemp paper. With proper storage (protected from direct sunlight and moisture), prints will retain their quality for a long time.

In case of manufacturing defects or shipping damage, the Provider will replace the product free of charge or refund the purchase price, upon return of the defective item.

IX. Intellectual Property

All artwork, photos, text, and design on the website and products are the intellectual property of the author (András Dénes). Purchase does not grant rights to copy, distribute, or commercially use the works.

X. Limitation of Liability

The Provider is obligated to fulfill contractual obligations with professional care.

The Provider's liability is limited to damages arising from intent or gross negligence. The Provider is not liable for damages resulting from proper use of the product.

XI. Governing Law & Jurisdiction

These Terms and the contractual relationship are governed by Hungarian law.

Disputes arising from the contract are subject to the jurisdiction of Hungarian courts in accordance with applicable law.

The European Commission's online dispute resolution platform is available at: https://ec.europa.eu/consumers/odr/

XII. Changes to Terms

The Provider reserves the right to modify these Terms. Changes take effect upon publication on the website. The Terms in effect at the time of purchase apply to the order.

XIII. Contact

For questions about these Terms or orders, contact:

Email: contact@andrasdenes.com

The Provider responds to inquiries within 48 hours.